Returns & Exchanges
Due to the perishable nature of our sparkling water, we are unable to accept physical returns of opened or unopened beverages. If your order arrived damaged or did not meet our quality standards, please reach out to our team within 30 days of purchase for a full refund or replacement.
Inspect Your Shipment
Upon delivery, please carefully check your cans for any signs of damage, leaks, or punctures that may have occurred during transit.
Document Any Issues
If there is a problem with your order, take a clear photo of the damaged items and the shipping label to help us improve our packaging process.
Contact Support
Email our hydration experts at [email protected] with your order number and the photos of the affected product.
Resolution
Our team will review your request within 48 hours and issue a credit to your original payment method or ship out a fresh batch of sparkling water.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing